why is SAAS marketing different

Why Is SaaS Marketing Different?

Marketing SaaS products requires a different approach to the traditional marketing of tangible products and one-off services. SaaS marketing needs to focus on building trust and credibility with customers, making it easy for them to sign up for subscription model services and convince them to remain loyal to your product.

This article will explain how SaaS businesses can invest in effective marketing strategies that will ensure they remain competitive in their industry,  attract new customers and retain existing ones. 

What Makes SaaS Marketing Unique

A unique aspect of SaaS marketing is the need to continually attract new customers. This is a challenge, but it’s also an opportunity to stand out from the competition.

Another difference between traditional marketing and SaaS marketing is the way you measure success. With traditional marketing, success is typically measured by how many sales you make.

However, SaaS success is often measured by how many customers you retain and how much revenue you generate. This means that you need to focus on creating a fantastic user experience and providing valuable features that keep customers coming back.

The key to successful SaaS marketing is understanding what makes your service unique and emphasizing those benefits in your marketing strategies.

Why Is Marketing Important In SaaS?

Marketing plays an essential role in the success story of SaaS products. Not only does SaaS marketing attract new customers, but it also helps build trust and credibility with consumers.  Marketing can also emphasise the value of SaaS services and differentiate them from their competitors. By investing in effective marketing strategies, SaaS businesses become competitive in their industry.

Why Is Content Marketing Important For SaaS Companies?

Content marketing plays two important roles when marketing your SaaS product. Firstly, it helps get new customers and secondly, it can help increase trust and retention among existing consumers. Content marketing can help emphasise the value of a SaaS product and differentiate it from its competitors. Let’s dive into the top five content marketing strategies worth investing in.

Top Five Content Marketing

  1. Blog Posts: provide useful advice about your service and how it can help customers.
  2. Videos: a great way to show potential customers the features of your product in an engaging and visually appealing way
  3. Infographics: use to help to simplify complex topics so that they are easier to understand.
  4. Social Media Posts: social media posts provide a great opportunity to build a community of users who are passionate about your service
  5. Ebooks: share information about the product in a longer and more detailed way than other types of content. Help people understand how the product works and why it might be useful for them.

By investing in effective content marketing strategies, SaaS businesses remain competitive in their industry.


What Is SaaS Digital Marketing?

SaaS digital marketing is the process of using digital channels to market SaaS products. These digital channels include websites, email marketing, and paid advertising e.g. Google Ads. Digital marketing also includes social media to share content about your service, creating videos that explain how your product works, or writing blog posts that provide advice on how to best use your service as well as enhance SEO.

Digital marketing is a great way to reach a large number of potential customers quickly and easily. Additionally, it allows businesses to track their results and see what’s working and what’s not. This makes it easier to fine-tune their marketing strategies and ensure they are getting the most out of their investment.

How is SaaS Marketing different from traditional marketing

In traditional marketing, you are selling a physical product or a one-time service, whereas with SaaS you are essentially offering an ongoing subscription service. Traditional marketing measures success by how many sales you make, whereas SaaS success is measured by how many customers you retain and how much revenue you generate. This means that you need to focus on creating a fantastic user experience and providing valuable features that keep customers coming back.

Focus on emphasizing the unique benefits of your service and explaining why it is better than the competition. You also need to invest in digital marketing channels to reach a large number of potential customers quickly and easily.

What Are The Top SaaS Marketing Strategies?

Since SaaS marketing takes place online, the best marketing strategies are almost always digital ones.

Top Five Marketing Strategies:

  1. Paid Advertising: use ad platforms like Google AdWords or Facebook Ads to place ads for your service in front of potential customers.
  2. Content Marketing: create content such as blog posts, videos, or infographics that promotes your service and helps attract new customers.
  3. Email Marketing: sending emails to customers about your service and promoting special offers or discounts.
  4. Web Design & Development: design and build a website that showcases your SaaS product and provides information about how it works.
  5. Social Media Marketing: Use social media channels like Facebook, Twitter, or LinkedIn to share content about your service and connect with potential customers.


As a SaaS product business, you need to focus on building trust and credibility with consumers. When it comes to marketing your SaaS products, your customer service and sales teams need to be closely aligned with your marketing team. Create a culture responsive to customer feedback and provide excellent customer service that can be reflected in marketing collateral such as google reviews and testimonials for your website and paid advertising channels e.g. Facebook Ads, YouTube Ads and Instagram Ads.

SaaS Marketing Strategy Example

A SaaS marketing strategy could involve using a mix of online advertising platforms such as Google AdWords, Facebook Ads, and LinkedIn Ads to target potential customers. First, design and develop a website that showcases their product and provides information about how it works. Additionally, the company could create content such as blog posts, videos, and infographics that promote the benefits of using their service. Create irresistible special offers, free trials or demos.  Use email marketing to send customers information about the service and promotions.

How do you create a marketing strategy SaaS?

The process of creating a marketing strategy for a SaaS company can be broken down into five steps.

The Five-Step Marketing Strategy

  1. Define your target audience: You need to understand who your target customers are and what needs they are trying to solve. This will help you better target your marketing efforts.
  2. Research your competition: It’s important to know what other companies are offering that is similar to your product, as well as what they are doing wrong. This information can help you differentiate your product and find new ways to market it.
  3. Develop a messaging strategy: You need to create a clear and concise message that explains the benefits of using your service. This message should be front and centre in all of your marketing materials.
  4. Create a marketing plan: Once you have defined your target audience, researched your competition, and developed your messaging strategy, you need to create a plan for how you will reach those customers. This may include paid advertising, content marketing, email marketing, web design and development, and social media marketing.
  5. Measure results and adjust as needed: It’s important to track the results of your marketing efforts and make changes as needed. This will help you fine-tune your strategy and continue to improve results.


SaaS Digital Marketing Strategies to Boost ROI

SaaS digital marketing strategies can help boost your company’s ROI.  Here are some tips to help you get started:

  1. Utilize Google Ads and Facebook Ads: Paid advertising is an effective way to reach potential customers quickly and efficiently.
  2. Develop content marketing campaigns: Content such as blog posts, videos, or infographics can be used to attract new customers and keep existing ones engaged.
  3. Take advantage of email marketing: Email marketing is a great way to stay in touch with customers and promote new products or services.
  4. Leverage SEO: SEO can help you rank higher in search engine results, which can result in more organic traffic to your website.
  5. Increase engagement on social media: Use social media channels like Facebook, Twitter, and Instagram to increase engagement with customers and build your brand’s reputation.
  6. Engage influencers: Influencers can help spread the word about your product or service, so consider working with them as part of your strategy.
  7. Track key metrics: Make sure to track key performance indicators such as website traffic, page views, leads generated, and ROI to get a better understanding of your marketing efforts.


By following these best practices for SaaS digital marketing strategies, you can effectively reach potential customers and increase ROI.


SaaS marketing is different from traditional marketing in that it focuses on building trust and credibility with customers and ensuring that the service is easy to sign up for. Additionally, SaaS marketing must focus on creating content that clearly explains the benefits of using the service.

A successful SaaS marketing strategy will utilise a mix of strategies, including paid advertising, content marketing, email marketing, web design and development, and social media marketing. By tracking key performance indicators, you can continually optimize your strategy and improve results. With the right approach, SaaS marketing is the best way to grow your business, and there is no better SaaS marketing agency in Australia than Owendenny Digital. Get in touch with us and we guarantee to help you enhance your service or product.